Introduction
Clearing calls are one of the most important steps in the UCAS Clearing process. They can feel nerve-wracking, but being well-prepared can make all the difference. A Clearing call is often your chance to make a strong impression on admissions staff, explain your interest in a course, and secure an offer.
This guide will walk you through exactly how to prepare, what information to have ready, and how to stay calm under pressure.
Quick Start Checklist
- Gather your UCAS ID, Clearing number, and grades.
- Research the courses and universities you’re calling.
- Prepare a short script about why you want the course.
- Write down questions to ask admissions staff.
- Practice staying calm and professional on the phone.
Step 1: Gather Key Information
Before you pick up the phone, make sure you have:
- Your UCAS ID and Clearing number (from UCAS Hub).
- Your qualifications (A-levels, IB, or equivalent).
- A list of courses and universities you’re calling.
- Pen and paper to take notes.
Step 2: Research Universities
Admissions staff will expect you to know why you’re calling them specifically. Research the course details, entry requirements, and modules so you can show genuine interest.
Step 3: Prepare Your Talking Points
Think of the call as a mini interview. Prepare to explain:
- Why you’re interested in their course.
- What skills and experiences make you a strong candidate.
- How you’ve prepared for university study.
For example:
“I’m particularly drawn to your psychology program because of its focus on research methods. In my IB coursework, I developed strong analytical skills by designing my Extended Essay, which I believe will prepare me well for this degree.”
If you want to improve structuring clear answers, strategies used for writing strong essays under time pressure can also help in calls.
Step 4: Write Questions to Ask
Admissions tutors often invite you to ask questions. Prepare a few in advance, such as:
- What support is available for first-year students?
- How flexible are module choices in the first year?
- What are typical career paths for graduates?
Step 5: Practice Staying Calm
Nerves are normal. To manage them:
- Take a deep breath before calling.
- Smile while speaking — it makes your tone sound positive.
- Have a glass of water nearby.
- Remember: admissions staff want to help you.
For more strategies, see tips on staying calm during Clearing.
Common Mistakes to Avoid
- Sounding unprepared: Not knowing the course details makes a poor impression.
- Being too casual: Stay polite and professional at all times.
- Forgetting to take notes: You may receive multiple offers and need to compare.
FAQs
1. What if I get nervous and forget what to say?
Having a short script or bullet points in front of you can help. If you lose track, pause, take a breath, and continue — the admissions staff will understand.
2. Can I call multiple universities in one day?
Yes, and you should. Clearing is competitive, so calling several universities gives you more options. Just stay organised and keep notes.
3. Do I have to accept an offer immediately on the phone?
Not always. Some universities may give you time to think, while others set a short deadline. Always clarify how long you have before making a decision.
Conclusion
Preparing for Clearing calls is about being organised, confident, and clear. With the right information in front of you, well-researched talking points, and a calm approach, you’ll be able to make the most of every call.
RevisionDojo helps students prepare for high-pressure academic moments, from exams to university applications, so you can approach Clearing calls with confidence.
